As a general rule, gifts offered should be politely refused. Cash or cash equivalents (such as gift certificates, cheques, electronic payments) should be politely refused and returned to the giver.

Officers and employees need to be careful and assess what is expected in return when a gift or other favor is offered. In addition, officers and employees need to take into account the value of the item, frequency and cumulative value of exchanges with the same recipient. It is not acceptable to receive repeated gifts from the same sender, even if each individual gift is of low value. If the gift places either party under an obligation, or appears to do so, then there is a problem.

It is prudent for the gift recipient to inform his superior of an offer or receipt of a gift to him or to other company personnel.